Connectedness: Net Gains: handbook by Plastrik and Taylor

Thanks to Madeleine Taylor for sharing her most recent handbook with me. It's an open-source handbook. More below:

Introducing

Net Gains

A Handbook for Network Builders
Seeking Social Change

By Peter Plastrik and Madeleine Taylor

—Sponsored by the Wendling Foundation—

Available as free PDF download at http://www.in4c.net

From the INTRODUCTION to NET GAINS

This handbook provides the growing number of people who are developing networks for social change with practical advice based on the experiences of network builders, case studies of networks small and large, local and international, and emerging scientific knowledge about “connectivity.”

It is intended to join, complement, and spur other efforts to capture and make widely available what is being learned in the business, government, and civil sectors about why and how to use networks, rather than solitary organizations, to generate large-scale impact.

We start with the point of view that networks provide social-change agents with a fundamentally distinct and remarkably promising “organizing principle” to use to achieve ambitious goals. Given the complexity and enormity of social problems, the unrelenting pressure to reduce the cost of creating and implementing solutions, and the recent proliferation of small nonprofit organizations, networks offer a way to weave together or create capacities that get better leverage, performance, and results.

Relying on networks to generate social change is not new to philanthropy and nonprofits. Many foundations have funded the civil rights, feminist, and consumer movements for decades and more recently have assembled “learning networks” of grantees that work together to innovate and improve their practices. As Jon Pratt, executive director of the Minnesota Council of Nonprofits, points out, “community organizers and grass roots organizations have applied network concepts for years.”

But something new and important is afoot. The nonprofit and philanthropic sectors are under growing demand to do more and to do better. The number of nonprofit organizations is expanding substantially, as are the tasks the civil sector undertakes in light of government downsizing. “We’re seeing growth of nonprofit organizations, but not much change in the systems they are trying to impact,” says Pat Brandes, a foundation executive in Boston. Nonprofit capacity is a “chronic problem,” writes Jonathan Peizer of the Open Society Institute. “The sector must embrace new paradigms.” Gideon Rosenblatt, executive director of a Seattle nonprofit and a former Microsoft senior manager, notes that “many environmental leaders are questioning whether the environmental movement has the right strategies and organizational structures in place.” The movement, he contends, has “over-invested in institutional overhead” and “is replicating board development, fundraising and many other functions across thousands of very small organizations.” It is essential, Rosenblatt concludes, to “un-bundle” and rebuild the environmental organizational structure using network approaches.

Foundations, a crucial capital market for nonprofits, and governments that contract with nonprofits increasingly seek improved impact, leverage, and “return on investment.” Nonprofits are routinely expected to be more strategic, entrepreneurial, and “high performing,” and to focus on producing outcomes. Some efforts to increase the impact of nonprofits, such as “venture philanthropy,” have focused on strengthening individual organizations to be more effective and efficient. But, as the Maine Community Foundation notes, this approach can be inefficient, since its capacity-building resources are invested across many organizations without regard for redundancy and overlap among the organizations. Meanwhile, foundations typically fund programs rather than methods of delivery, but more of them are forming their own networks, rather than going it alone, to develop their strategies and pool their resources.

In this shifting context for the civil sector, networks represent a fundamentally different response to achieve efficiency and effectiveness. They should not be dismissed as merely the latest fad promoted by business leaders, consultants, and foundations who don’t understand the uniqueness of the nonprofit world. “Network strategies offer a powerful set of tools to manage the key tasks and challenges faced by nonprofits,” argues Jon Pratt. “Network thinking offers powerful analytic and strategic tools for nonprofit boards and managers to increase the stability, influence and autonomy of their organizations.”

Most of us have networking in our blood. We build personal networks and connect with other individuals or organizations to get things done that we can’t do by ourselves. But there’s much more to network building than this instinct to link. Building a network is a practice about which much has been learned from the experiences of network builders themselves and the experiments and insights of researchers in mathematics, physics, anthropology, and other disciplines.

This is news to most of the social entrepreneur-network builders we meet. Networks in the nonprofit sector are rarely organized to take full advantage of what networks can do. “We in the nonprofit sector always say, ‘We connect,’ but we don’t really know much about connecting,” observes Marion Kane, executive director of the Barr Foundation.

For many decades, the overriding organizing principle of the social-change sector, as with business and government, has been the stand-alone organization. This focus has driven the understanding of management and leadership; the CEO or Executive Director at the helm of the lone organization has been an icon of the age. But hierarchical, organization-centric is losing its sway. Many people, even in the largest, most venerable organizations, recognize now that to gain greater impact they have to let go of organization-centric ideas about how the world works, and they are adopting network-centric thinking.

TABLE OF CONTENTS

Introduction

The Authors

Acknowledgments

Part I: Is a Network Approach Right for You?

1. Starting Points 11

2. What We Mean by Network 14

3. The Difference a Network Makes 18

4. The Business Case for Social-Change Networks 24

5. Gut Check: What It Takes to Build Networks 28

Part II: Organizing Networks: Seven Decisions

6. Three Networks in One: Connection, Alignment, and Production Nets 33

7. Reasons that Bind: Collective Value Propositions 39

8. Who’s In, Who’s Out: The Privilege of Membership 45

9. Who Decides What and How: Network Governance 48

10. The Shape of Things To Come: Structures of Networks 51

11. Rules to Live By: Operating Principles for Network Building 58

12. The Different Roles of Network Builders 61

13. When Funders Organize Networks 64

Part III: Managing a Network’s Development: Five Tasks

14. Weaving Connections: Ties that Bind 68

15. Facilitating Alignment: Production Agreements 74

16. Coordinating Production: Who Does What 78

17. Operating the Network: Management Issues to Anticipate 81

18. Taking a Network’s Pulse: Monitoring and Evaluation 87

19. Visualizing Networks: Maps that Reveal 97

Part IV: Net Gains in the Social-Change Sector

20. Building the Civil Sector’s Networks: Five Strategies 102

A Network Glossary 107

Resources for Network Builders 109

End Notes

The Authors

Peter Plastrik is president of the nonprofit Innovation Network for Communities and a consultant to foundations, nonprofits, and social enterprises. He is co-author of two books about reinventing government, Banishing Bureaucracy and The Reinventors Fieldbook, as well as numerous articles about innovations in government and economic and community development.
Madeleine Taylor is a social anthropologist who advises public and nonprofit organizations and national foundations on strategy, research, program development, and evaluation. She is a co-founder and Principal of Arbor Consulting Partners, a research and consulting firm in Boston.